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After registering on the site, you will have access to tracking the status of orders, your personal account and other new features
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After registering on the site, you will have access to tracking the status of orders, your personal account and other new features
Login
Password
Register
After registering on the site, you will have access to tracking the status of orders, your personal account and other new features

Terms and Conditions


Terms and Conditions


As the Buyer and/or Distributor (hereafter known collectively as You), you agree that by purchasing for  Lovely materials, (hereafter referred to as Lovely), you have read, understood, and agreed to these General Terms and Conditions.
It is the policy of Lovely to sell eyelash extensions application products for use by certain licensed/certified professionals in the beauty industries. Therefore, you certify that you (or someone working with, or for you) are licensed or certified per Lovelys requirements.
It is solely your responsibility to ensure that you are following all national or local jurisdictions laws relating to the selling or application of eyelash extensions. It is your responsibility to research and locate your government statutes and regulations, if any, regarding the practice of eyelash extensions applications, including but not limited to, the professional license or certificate that you must have and the requirements for facilities in which you can apply for eyelash extensions.

You acknowledge, accept and agree that
(a) use of products sold by Lovely must be used with great care to prevent an accidental injury when performing work near an individuals eye especially,
(b) there is danger associated with the application of eyelash extensions that may include injury to an individuals eye or eye area.

You agree that Lovely cannot be held liable for any injuries that may arise from your use or misuse of products.
All prices displayed on the website are quoted in Euros.

The statements and products are not intended to diagnose, treat, cure or prevent any condition or disease. All products should be used strictly in accordance with their instructions, precautions, and guidelines. You should always check the ingredients for products to avoid potential allergic reactions. Use of the Lovely website(s) is not meant to serve as a substitute for professional medical advice: this website(s) is solely an online store for specialty beauty products. Please consult with your own physician or health care practitioner regarding the use of any goods, products or information received from the product packaging or Website before using or relying on them. Your physician or health care practitioner should address all medical questions, concerns, and decisions regarding the possible treatment of any medical condition. Company does not give or intend to give any answers to medical-related questions and Companys Website and/or product packaging does not replace any medical professional or medical resource.

Delivery is made by courier services from a warehouse in Estonia. By now the estimated delivery time is about 15-30 days. Please note that the delivery charge is 23 for the orders below 150. For the orders from 150 to 500 shipping is free of charge. For the wholesale orders (any orders over 500) the shipping fee is 30. For the Representatives, the delivery charge is discussed additionally. Lovely reserves the right to ship orders via any postal carrier at any time in its sole discretion (including, but not limited to Federal Express, DHL, or other). If you have a valid e-mail address, then you will receive a confirmation when your order has been shipped, with tracking numbers.

Lovely does not require a signature for delivery of orders in most cases but reserves the right to do so. Once the delivery of an order is confirmed by the freight carrier, Lovely is no longer liable for the order.

Lovely is not responsible for any loss or damage of order that may occur while they are in the custody of the freight carrier. 



Damaged in Shipment and Refunds


Please inspect your product once you receive it. Any damage from shipping must be reported to our Team on sale@lovely-lash.pro within 15 days of receipt of the product. In order to process your exchange, we will need your order number, description of the damage (including photos if available), and any other information about your use of the product that may help us understand the potential defect.
Please note, we can ask to send us back the product to make the decision about the money refund.
Once your return is received and inspected, we will send you a notification email that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Privacy and Cookie Policy


Lovely takes seriously the responsibility of protecting the privacy and confidentiality of your information, including personal information.
We maintain physical, electronic and procedural safeguards that comply with applicable legal standards to secure such information from unauthorized access and use, alteration and destruction. We hold our employees accountable for complying with relevant policies, procedures, rules, and regulations concerning the privacy and confidentiality of information.


We may disclose the information we have about you as required or permitted by law. For example, we may share information with regulatory authorities and law enforcement officials when we believe in good faith that such disclosure is necessary to comply with legal requirements. We may share information with third parties where appropriate to protect against fraud or verify or enforce our terms of use, our other rights, or other applicable policies.


We may use the information we collect to help us deliver our online services; to administer, evaluate and improve our business (including developing new products and services, improving existing products and services, performing data analytics, and performing accounting, auditing and other internal functions); manage our risks; market our services and products; and to comply with and enforce applicable laws and regulations, relevant industry standards, contractual obligations and our policies. We may also use data that we collect on an aggregated or anonymous basis (such that it does not identify any individual clients) for various business purposes, where permissible under applicable laws and regulations.


You are responsible for maintaining the security of your account by updating and correcting information as it changes, including notifying Lovely of any new/terminated Lash Stylists or employees and/or any new/terminated users with purchasing access. You must safeguard your password and security pin and supervise the use of your account. You are solely responsible for maintaining the security of your account and maintaining settings that reflect your preferences. We will assume that anyone using the Site or transacting with your account password/pin is you. You agree that you are solely responsible for any activity that occurs under your account. As part of your account settings, you have the option to save shipping addresses to your account. You will be responsible for all orders placed on your account by any authorized purchaser.
By using this site, you agree to the placement of cookies on your computer in accordance with the terms of this policy. If you do not wish to accept cookies from this site, please either disable cookies or refrain from using this site.
This Agreement, together with any schedules and exhibits attached hereto and made a part hereof, constitutes the entire agreement between the parties as to the subject matter hereof and shall supersede all prior understandings, letters, agreements, contracts and other documents.